The ASC Success Story: How Dominion Helped an ASC Improve Payments by 50%
From Denial Dilemma to Cash Flow Consistency – How Dominion Helped an ASC Improve Payments by 50%
🔍 The Challenge:
A multi-specialty Ambulatory Surgery Center (ASC) was dealing with rising denial rates and erratic cash flow. Payment delays stretched from weeks to months, leaving the facility cash-strapped and forcing it to rely on credit to cover expenses. On top of that, out-of-network claims were being grossly underpaid by certain payers, and attempts to appeal those claims were often denied. The ASC's billing team was overwhelmed with follow-ups, and patient complaints increased as a result.
💡 The Solution:
Dominion implemented a tailored revenue cycle management strategy specific to the ASC’s unique needs. We created payer-specific appeal templates to fight underpaid out-of-network claims and reduced denials with data-driven prevention techniques. Our team built customized weekly performance dashboards to track cash flow, denials, and claim status in real time. We also managed payer negotiations and escalations, ensuring fair and accurate payments for every claim.
🚀 The Results:
- 50% improvement in payments for out-of-network claims.
- Turnaround time for claim payments decreased by 40%, reducing cash flow gaps.
- Successfully negotiated higher reimbursement rates with payers for high-cost procedures.
- Reduced patient billing inquiries and improved overall patient satisfaction.
"With Dominion, we don’t just get payments — we get predictability. Our cash flow is steady, and I know exactly when payments are coming in." – ASC Administrator
Want to see results like these for your practice, hospital, or ASC?
📞 Contact us for a FREE consultation and find out how Dominion can transform your RCM process.
